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INFORMATION

Eaagle FTM Product Information Sheet (English)

FAQs

1. Can I use Eaagle Full Text Mapper with any survey tool?

Yes, if your survey tool provides answers in an Excel (.xls or .xlsx) or CSV (.csv) format. Most existing tools provide options to export survey data into one or both of these formats. If your survey tool does not, then check if the available formats can be converted into Excel or CSV format or contact Eaagle Support.

2. Is it possible to map data coming from other systems like emails, ERPs or MS SharePoint?

Yes, provided that the data can be exported and/or converted into the appropriate Excel format.

3. Is it possible to map Word, PDF, PowerPoint or HTML documents?

Yes, FTM Advanced Version provides the option to maps files in all of these formats. Open FTM Advanced, highlight the directory where the files are located, right-click and select the Map Files option. Note: The PDF file must be unprotected to map it with FTM.

4. Are relevant keywords automatically selected by FTM? How?

FTM automatically selects the most relevant words keywords include both common and rare words based on the software algorithm. The software uses a lemmatizer to reduce a word to its base form before counting frequency. The software also removes stop words (e.g., of, at, no, not, on, etc.) that may impact the map results.

The algorithm that determines the most relevant keywords uses the following guidelines:

1. Counts the number of times a word appears within each answer
2. Counts the number of times a word appears across all answers
3. Calculates an occurrence and proximity ratio for every word compared to all words
4. Weighs all occurrence ratios to determine the keywords used for the analysis

Each text is associated with a list of keywords which determine:

1. Keywords that will be located at the center of the map (those coming first in the lists)
2. Keywords that will appear in the next layers (those coming later in the lists)
3. Keywords that will appear on the peripheral (those appearing once without connection to other words)

Note: The default keyword selection is set at 100 but can be changed based upon your particular analysis needs.

5. How are words grouped into islands with one another?

The words on the map are grouped based on frequency and proximity. Primary themes appear in the center of the map, then working outward, the secondary themes appear with weaker signals displaying on the outskirts of the map.

Analogy of word/island grouping: I have several friends (only one who is a best friend), so the software would group me with my best friend. This does not mean I don't have other friends, just that I am most commonly seen with my best friend.

6. How are plurals of words handled?

FTM automatically groups the plural and singular forms of words together during the analysis.

7. What languages can be mapped using Eaagle Full Text Mapper?

All Latin-based languages can be mapped using FTM, including English, German, French, Spanish, Italian and Portuguese. FTM does not currently support Asian languages, Greek, or Russian.

8. What are the scientific concepts underlying Eaagle Full Text Mapper technology?

Eaagle Full Text Mapper is technically based on Eaagle Studio, developed under the authority of Professor Michel Authier. Professor Authier is a renowned mathematician who developed recursive topology, a new family of systemic mathematics. His findings spearheaded a whole new field of data mapping and management.

The underlying principle of recursive topology is that the true wealth of information is found in the links between words and expressions, i.e., the distances between the words and expressions in a database or a document.

Eaagles approach differs radically from semantic approaches. Distances are identified, calculated, and mapped based on proprietary algorithms developed by Professor Authier. As a result,

• calculations are less CPU consuming and enable high performance on standard computers
• weaker signals remain visible
• unexpected links between information appear spontaneously revealing valuable information

For example, when mapping a 250-page financial report of Company X, a separate island appeared on the data map containing the words accounting, BP, Controlling, cash, and Ireland. The appearance of this island means that when these five words appear in the report, they mostly appear together.

Eaagle technology allows users to click on those words in the island and see the actual portions of text from which those words were extracted. By reviewing the text, users can begin to understand the actual theme. For example, these portions of text would probably relate to British Petroleum's cash management issues in Ireland.

9. How are Eaagle Products supported?

Eaagle provides two levels of support: Bronze and Silver. For more information, please see the Support Programs page in the Support section.

10. How can I buy Eaagle Products? Are there discounts?

FTM and other Eaagle products are available directly through Eaagle and our online store at www.eaagle.com. Quantity discounts of up to 50% off list price are available. The Academic Edition of FTM is available to qualified customers at approximately 75% off standard list price.